Covid-19 Policy and Procedures

I hope that this policy reassures my clients that I am taking every precaution to protect them, protect myself and protect future clients from Coronavirus.

1.     Definitions

The Artist: Alyse Baker or Makeup Artists who have been booked by Alyse to assist them at the Booking.

Booking: The date, venue and occasion for which the Party are to receive Services.

Bride: The Client who has booked the Services on behalf of the Party.

Client: The members of the party who will be receiving the Services of the artist

Contact: Contact with a person includes any of the following

- Living in the same household regardless of whether you are social distancing or not.

- Face to face contact for any length of time regardless of whether PPE was worn or not.

- Being within 2m of another person outside your household for any length of time regardless of whether PPE was worn or not.

- Providing Services to that person regardless of whether PPE was worn or not.

Coronavirus: The 2020 pandemic of the virus (SARS coronavirus-2 (SARS-CoV-2)) which results in the disease COVID-19.

Guests: Members of the Bride’s group who are not members of the Party.

Party: The Clients who are to receive Services.

Services: Makeup services as agreed with The Artist.

Clients home: The location of the trial/wedding 

Symptoms: Symptoms of Coronavirus including but not limited to the following;

- a temperature

- a new or persistent or dry cough

- shortness of breath

- extreme exhaustion

- diarrhoea and vomiting

- muscle pain

- loss of sense of smell and/or taste

- remembering that sometimes there are no symptoms present in an infected person.

Venue: The place at which the Services are to take place.

You/Your: The Client

 

2.     Purpose

 To ensure that Alyse Baker remains up to date with protocols for reducing the risk of transmitting Coronavirus and is able to respond in the event of the Artist, Assistant, The Client, The Bride, Members of the Party and Guests.

 

3.     The policy is to be followed by:

- The Artist

- Assistants

- The Bride

- The Client

- Members of the Party

- The Guests

4.     Objective

To ensure that safe, effective procedures are in place for the Artist, the Assistant, Clients, Members of the Party and Guests in order to limit the spread of Coronavirus.

 

5.     Policy

The makeup artist recognises that the Coronavirus pandemic is a fast-moving situation and is do all she can to ensuring robust infection control practices and business continuity plans. The Artist will follow this policy and requires the Clients and Guests to do so too. In the event that Clients and Guests refuse to follow this policy, the Artist may refuse to carry out the Service

6.     Direct Contact

In order that the Artist can minimise the risk of contracting or spreading Coronavirus through direct contact and in order to protect the Client, the Artist shall:

  • Take their temperature before commencing work on their makeup to confirm the absence of fever.

  • Wear the following personal protective equipment, which shall be removed and safely discarded in a tied rubbish bag between each client

    • mask

    • clear visor

  • Avoid touching their nose, mouth, eyes and face.

  • Avoid use of their mobile phone and other personal items.

  • Spend only the time which is necessary complete the Services within two metres of the client and avoid touching the client save to do their hair and makeup.

  • Practice respiratory hygiene, including but not limited to;

    •  using a tissue when coughing or sneezing, and immediately disposing of the same.

    • coughing or sneezing into their bent elbow

  • Practice hand hygiene, including but not limited to washing their hands;

    • before leaving home

    •  on arrival at the venue for the Booking

    • before and after using the toilet

    • before commencing the services for a client

    • after inadvertently touching her nose, mouth, eyes or face

    • after removing PPE

  • Where it is not practicable or possible to wash their hands, the Artist shall instead use high alcohol hand sanitiser and fastidiously apply it to all areas of their hands.

  • Remain vigilant for Symptoms.

In the event that the Artist believes they may have Coronavirus, or is informed that someone with whom they have been in Contact in the past fourteen days has or may have Coronavirus, they shall

1. follow NHS and government advice, namely;

- stay at home for seven days from the first date of symptoms

- stay at home for fourteen days from the first date of symptoms of someone with whom the Artist lives.

2. Make contact with everyone with whom she has been in Contact in the past 14 days via phone/text message/email

7.     Artist Responsibilities to reduce the Risk of Contracting or Spreading Coronavirus through Surfaces and products.

  • Ensure that all surfaces and touch points in the makeup location, workstation at the venue and hair and/or makeup kit, including but not limited to door handles, chairs, mirrors are cleaning with appropriate antibacterial cleaners prior to, between and after each client.

  • Ensure that their makeup kit is kept fastidiously clean as follows

    • using a set of makeup brushes on one client only, then placing them into a sealed bag until they can be cleaned as per the Barbicide protocols

    • using disposable tools where possible

    •  decanting products onto a palette when possible and using makeup disinfecting spray when not possible

    • using disposable wipes and towels instead of reusable ones.

    • minimising the use of products which have to be applied directly to the skin from the tube/tub/bullet/pencil. In the event that it is unavoidable for the chosen looks, the client shall be given the option to purchase the item (by immediate bank transfer or later invoice where it is not possible to arrange beforehand).

  • The Artist shall endeavour to create a safe working space by opening as many doors and windows as possible to increase ventilation. If possible, the Artist shall invite the client to have their makeup done outside.

  • The Artist shall give the Client clear instructions as to where to stand, sit, and walk in order to maintain 2 metres distancing where possible. The Artist requires that no one from the Party or other Guests come within 2 metres of the Artist at any stage, unless it is so that the Artist can perform the Services.

  • The Artist shall not eat or drink during the provision of the Services as this would necessitate them removing their mask.

8.     Client Responsibilities to reduce the Risk of Contracting or Spreading Coronavirus through Services

  • The client acknowledges that it is not possible to receive the Services without the Artist being within 2 metres of them.

  • Wear a mask whilst receiving the Services. The mask should only be removed on the instruction of the Artist in order for them to complete the makeup on the lower part of the Client’s face. The Artist shall provide a mask for the Client’s use but the Client is welcome to use their own if they prefer. The client should take this with them at the end of the Service.

  •  Avoid touching their nose, mouth, eyes and face.

  •  Avoid use of their mobile phone and other personal items whilst receiving the Services.

  • Spend only the time which is necessary for the Services within two metres of the Artist and avoid touching the Artist where possible.

  • Practice respiratory hygiene, including but not limited to;

    •  using a tissue when coughing or sneezing, and immediately disposing of the same.

    • coughing or sneezing into their bent elbow

  • Practice hand hygiene, including but not limited to washing their hands;

    • before leaving home

    • on arrival at the venue or makeup location

    • before and after using the toilet

    • before receiving the Services

    • after inadvertently touching her nose, mouth, eyes or face

    • after removing PPE

    • after receiving the Services

  • Where it is not practicable or possible to wash their hands, the Client shall instead use high alcohol hand sanitiser and fastidiously apply it to all areas of their hands.

  • Remain vigilant for Symptoms.

  • In the event that the Client believes they may have Coronavirus, or is informed that someone with whom they have been in Contact in the past fourteen days has or may have Coronavirus, they shall inform the Artist immediately so that the Artist may notify anyone with whom she has been in contact.

  • Comply with all instructions given to them by the Artist in relation to where to walk, stand and sit in order to receive the Services.Agreeing to the doors and windows remaining open for ventilation and for the Services to take place outside where possible.

  • The Client should not eat or drink during the provision of the Services as this would necessitate them removing their mask.

9.     Bookings in Client Homes

  • On arrival at the venue/client’s home, the Artist shall put on their mask and then wait for the Client to come and collect them/open the door. 

  • The Client shall advise the Artist where to walk, stand and sit in the Venue/Clients home.  The Artists workstation needs to be near natural light wherever possible, a table and a chair.  All need to be thoroughly cleaned and before the Artists arrival.  

  • The Artist shall make hand sanitiser available for the Client during the trial.

  • The Artist will near clear access to a clean bathroom with a toilet and basin. 

  • The Artist regrets that it is not possible to provide the Client with refreshments and asks that the Client does not bring any as this would necessitate the client removing their mask.

10.     Additional Guests for Bookings and Trials

The Artist regrets that it is not possible for the Bride or Client to invite any guests to appointment, regardless of whether they are also having a service. All services must take place on separate days, save where the Clients live in the same household or on the wedding morning.

11.    Client Pre-service/Pre-trial Consultation

The Client’s pre-service/Pre-trial consultation to discuss possible styles with the Artist shall take place over email or video call in the week prior to the trial. This is to reduce the time that the Artist and the Client spend together to minimise the risk of infection.

12.     Wedding Bookings

The Bride shall provide the Artist with the following information for each Client so that the Artist can contact them to send the Coronavirus Questionnaire in advance of the Booking, and contact them individually in the event that the Artist becomes aware that they have been exposed to Coronavirus;

- Full name

- Role

- Email address

- Mobile phone number

The Artist requires the following in order to maintain a safe working space for themselves and the Clients;

  • A separate room with good ventilation to work in that remains free from all other clients and guests, save the Client on whom the Artist is working.

  • In the event that this is absolutely not possible, then this should be discussed with the Artist who will strictly enforce the 2 metre distancing rules with Clients on whom she is not working. In these circumstances, no guests will be allowed into the room in which the Artist is working.

13.     Circumstances in which services cannot be provided

  • The Artist regrets that it may not be possible to provide services to the Party where;

    • a member of the Party has had Contact with someone who has or may have Coronavirus in the 14 days before the service is due to take place. Contact is defined on page 1.

    •  a member of the Party has had Contact with someone who has had Contact with a person who has or may have Coronavirus.

    • a Client has been untruthful on or not returned their Coronavirus Questionnaire.

    • a Client has Coronavirus symptoms on the day of the Booking.

  • Where the circumstances in paragraph 12 come to the attention of the Artist in advance of the day of the booking, the Artist will contact the Bride in order to discuss the matter and try to find a workable solution to keep everyone safe. If one cannot be found the Artist may not be able to continue with all the Services for the Booking and will not be able to issue a refund for the same.

  • Where the circumstances in paragraph 12 come to the attention of the Artist on the day of the booking, the Artist shall not be able to continue with the booking and no refund shall be made. The Artist will not attend or shall immediately leave the Venue to mitigate risk of spreading infection. The Artist trusts that Clients understand the need for honesty in these circumstances and that the Artist must prioritise her health and the need to protect other Clients as well.

14.     Coronavirus Infections or Exposure

There is a continuing duty of care placed on the Artist and the Client to immediately notify each other if they believe that they may have or have been in Contact with some who has Coronavirus.

o    In the event that the Client becomes aware that they were exposed to Coronavirus before the Trial or the Booking took place (through any form of Contact or otherwise) they must inform the Artist immediately, regardless of whether they have later developed symptoms.

o    If the Artist has reason to believe that she or a previous Client has or may have Coronavirus, or that she or a previous Client may have been exposed to Coronavirus through any form of Contact or otherwise, the following shall apply;

1.    The Client shall immediately notify all Clients with whom she has had contact in the past 14 days.

2.     Confidentiality as per GDPR shall remain in place to ensure that the details of anyone with suspected Coronavirus remains confidential.

For Covid Questionnaire and Consent Form, click HERE